Delete your Zen account

You can delete your Zen: Invoice Maker & Estimates account, and everything in it, at any time. It takes a minute in the app.

In the app

Android

• Open Zen and tap More, then Settings.
• Tap Personal account, then Delete account.
• Type DELETE to confirm.

iPhone and iPad

• Open Zen and go to Settings.
• Tap Personal Account, then Delete Account, and confirm.

Your account is deleted straight away, and you're signed out on every device.

Can't open the app?

Email privacy@zeninvoice.io from the email address you sign in with, with the subject "Delete my Zen account". We'll confirm it's you, delete the account within 30 days and email you when it's done.

What's deleted

• Your account, sign-in details and active sessions
• Your businesses, logos and signatures
• Your clients, invoices, quotes, payments and price book
• Receipts and expenses, including their photos
• Shared invoice and quote links, and their activity
• Team memberships and invitations (people on your team lose access)
• Connections to ChatGPT, Claude and other AI apps, and your Zen AI conversations
• Your link to Stripe, if you connected it

All of it is removed from our database and file storage when you delete the account. We don't keep a copy.

What isn't

• Subscriptions: deleting your account doesn't cancel Zen Pro. Cancel it in Google Play (Payments & subscriptions) or in your Apple account settings, or you'll keep being billed.
• Your Stripe account: it belongs to you and stays with Stripe. Payments your clients made are kept by Stripe under Stripe's privacy policy.
• Invoices you already sent: PDFs and emails your clients received stay with them.

More about the data Zen keeps and for how long is in our Privacy Policy.